How do I change or cancel my order?
When you purchase something from our store, we always fulfill orders as soon as possible so that it can be delivered to you early; that said, please contact us customer service within 60 minutes of placing your order. We’ll do our best to help!
Please note that any orders that have already been packed or shipped cannot be cancelled.
How can I check my order status?
Please login to your account and enter the tracking number for your order. On the "My Order" page, you can check your order status and tracking number of package.
What payment methods do you accept?
We accept PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments,installment payments, or COD ( cash on delivery). We cannot split payments between credit cards.
What if I forget to add a promo code/coupon?
Please contact our customer service. They will be able to help you to apply the promo code or credit to your order.
How secure is my online order?
Our website is very secure, with a dedicated technical team 24*7 support, welcome to u7buymall for shopping！